FAQ

  • Why should I try TomorrowTurf?
  • What is the benefit of using TomorrowTurf?
  • What size should I order for my pet?
  • How often does TomorrowTurf deliver?
  • What is included in the subscription?
  • How is TomorrowTurf delivered?
  • When should I expect my delivery after placing my order?
  • Will I receive a notification for my delivery?
  • How often is TomorrowTurf Subscription billed?
  • What is TomorrowTurf’s cancellation policy?
  • What is the return policy?
  • What type of grass is TomorrowTurf Subscription?
  • How long will the grass survive?
  • Do I need to water the grass?
  • Does the grass contain dirt?
  • Why does the grass turn yellow?
  • Where can I use TomorrowTurf?
  • Is TomorrowTurf good for puppy training?
  • If there is a problem with my order, what can I do?

Why TomorrowTurf?

Why should I try TomorrowTurf?

You should try TomorrowTurf if you want to give your dog the simplicity and convenience of using the potty anytime they need to go.

What is the benefit of using TomorrowTurf?

The benefit of using TomorrowTurf is the convenience. It allows your dog to use the potty anytime they need to go. This is great for puppy training, busy work schedules, your dog’s 3am wake up calls, rainy days, cold nights, and times when you’re not feeling well.

What size should I order for my pet?

We recommend ordering our Extra Large subscription to give your dog the most area to use. However, most dogs weighing less than 15 pounds are still comfortable with the smaller, Standard Subscription if you don’t have the space for the larger grass. For dogs larger than 15 pounds, we always recommend the Extra Large subscription.

How often does TomorrowTurf deliver?

We offer four different delivery subscriptions: once per month, twice per month (bi-weekly), three times per month (tri-weekly), or four times per month (weekly).

What is included in the subscription?

Each TomorrowTurf delivery will include real grass and a roll of doggy bags.

Delivery

How is TomorrowTurf delivered?

Our team carefully inspects and packages your grass, ensuring it is shipped out on a schedule that best suits your needs.

When should I expect my delivery after placing my order?

After you place your order, you will receive tracking information within the next couple of days regarding your shipment date.

Will I receive a notification for my delivery?

Yes. You will receive notifications for your delivery via email.

Billing

How often is TomorrowTurf Subscription billed?

TomorrowTurf is billed based on delivery frequency. You will be billed either monthly (Once per month), bi-weekly (Twice per month), tri-weekly (Three times per month), or weekly (Four Times per month).

What is TomorrowTurf’s cancellation policy?

Customers can cancel their subscription at any time. If your order has already been processed, we will deliver your current order, but any future payments or deliveries will be stopped.

What is the return policy?

Since grass is a perishable item, we are unable to accept returns. If you do have any issues with your order, please feel free to reach out to us using the form on the Contact page and we will do our best to resolve your issue.

The Grass

What type of grass is TomorrowTurf Subscription?

Grass types vary by location, but typically Bermuda, Zoysia, or Fescue.

How long will the grass survive?

There are several factors that come into play. This will depend on how much your pet uses the grass, if the grass is in direct sunlight, how hot it is outside, and if the grass has received any water.

Do I need to water the grass?

We recommend spritzing the grass with water every couple of days during warmer seasons.

Does the grass contain dirt?

Yes, TomorrowTurf is real grass cut from our farm and does contain dirt and sometimes a few fresh shavings.

Why does the grass turn yellow?

Grass will turn yellow from heat, as well as from your dog’s urine. Your dog can still use yellow, brown, dead, or dormant grass during the winter, but this is why we deliver fresh-cut grass to you and your dog every few weeks.

During winter, both Bermuda and Zoysia grass does go dormant. We do our best to make sure that you recieve green grass even during the winter, but you may notice browning in some areas during colder months.

Miscellaneous

Where can I use TomorrowTurf?

TomorrowTurf can be used indoors or outside, but we recommend using it on an outside porch or deck for the best, and cleanest, experience.

Is TomorrowTurf good for puppy training?

TomorrowTurf is great for training your puppy to go on real grass. It is a great learning tool for them and can help prevent accidents. To teach your pup, we recommend having them use it first thing in the morning when they really have to go. This will get them used to going on the grass.

If there is a problem with my order, what can I do?

If you have any issues with your order, please contact us immediately using the form on our Contact page.